To manage your organization's branding and common settings, use the cog in the CaseLocker navigation and select "My Organization"
From this page, you can manage your branding, and navigate to other setting pages.
On this page, you can modify your organization's branding and a few miscellaneous settings. You can also download a report of E-mail Bounces & Complaints.
Here's a description of each setting:
Organization Name - The name of your organization which is displayed across your account.
Organization Subdomain - The subdomain you access CaseLocker with. You cannot change this setting - if you need to update your subdomain, please contact support.
Support E-mail & Phone Number - These two options allow you to set support information for clients who have issues signing in. If a client selects "Need Help?" on the Client Portal login, this information will be displayed, as shown below:
Default Contact Message User - A user account that will receive all incoming messages, if no user is subscribed to a tag the contact has. If there is no one else to receive a message from a client in CaseLocker, it will be forwarded to this user.
Primary Brand Color - The Primary Brand color is displayed in your admin navigation and in the background of the client portal login page.
Secondary Brand Color - The Secondary Brand color is not used at this time.
Organization Logo - Your organization's logo, which is displayed on the client login page.
Organization Icon - Your organization's icon, which is displayed in the navigation bar for admin's and clients.